Privacy Policy and Data Protection

Our Commitment to Your Privacy

At valteroquian, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

We believe transparency is essential for building trust, so we've written this policy in clear, understandable language.

Information We Collect

We collect information you provide directly to us and information automatically collected through your use of our services:

• • Contact details: name, email address, phone number, and mailing address
• • Financial information: income ranges, asset levels, and financial goals (only what you choose to share)
• • Communication records: emails, chat logs, and consultation notes
• • Technical data: IP address, browser type, device information, and website usage patterns

How We Use Your Information

We use the information we collect for the following purposes:

• • Providing financial planning consultations and analytical reviews
• • Communicating with you about our services and responding to inquiries
• • Improving our website functionality and user experience
• • Complying with legal obligations and regulatory requirements
• • Sending service updates and relevant financial insights (with your consent)

Legal Basis for Processing

Under Australian privacy law and international regulations, we process your personal information based on:

We process your data based on legitimate business interests, contractual necessity, and your explicit consent where required.: Legitimate interest for service improvement, contract performance for service delivery, and consent for marketing communications.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these limited circumstances:

• • With service providers who assist in operating our website and delivering services (under strict confidentiality agreements)
• • When required by law, court order, or government regulation
• • To protect our rights, property, or safety, or that of our users
• • In connection with a business merger, acquisition, or sale (with prior notice to affected users)

Data Security and Protection

We implement comprehensive security measures to protect your personal information, including encryption, secure servers, access controls, and regular security audits. While we strive to protect your data using industry-standard practices, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Consultation records are typically maintained for seven years in accordance with Australian financial services regulations, while marketing data is retained until you withdraw consent.

Your Privacy Rights

You have several rights regarding your personal information:

• • Access: Request copies of your personal data we hold
• • Correction: Request corrections to inaccurate or incomplete information
• • Deletion: Request deletion of your personal data (subject to legal requirements)
• • Restriction: Limit how we process your information
• • Portability: Receive your data in a structured, commonly used format
• • Objection: Object to processing based on legitimate interests
• • Consent withdrawal: Withdraw consent for marketing communications or optional data processing

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site usage.

For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links and Services

Our website may contain links to external sites and integrate with third-party services. These external parties have their own privacy policies and practices, which we encourage you to review. We are not responsible for the privacy practices of third-party websites or services.

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through our website, email notifications, or other appropriate channels. We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Information

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about our data practices, please contact us:

Last Updated:: August 11, 2025